Cisco Telecoms Engineer / Cisco Telecoms Specialist
Berkshire, Reading
Cisco Telecoms Engineer / Cisco Telecoms Specialist
Berkshire, Reading
The details
This vacancy has now expired.
Start your job searchExcellent opportunity - Leading international business requires solid Cisco Telecoms Engineer / Cisco Telecoms Specialist to design, document install, maintaining & upgrade the Avaya / Cisco IP Telephony product suite. This is an Urgent position
Expertise & Responsibilities
- Solid experience as Cisco IP Telephony Engineer, Cisco Telephony Engineer, Cisco VoIP Engineer, Cisco VoIP Technical Specialist, Cisco IP Engineer, Cisco IP Technical Specialist, Cisco Unified Comms Engineer, Cisco Unified Communications Engineer, Senior Telephony Engineer or similar
- Provides 3nd level telephony & call routing engineering support.
- Telephony environment includes CUCM Call Manager v. 9.X, 11.X, Unity Connection, UCCX, UCCE, CUIC, Session Management v.11, Jabber, ELM enterprise license manager, & Avaya v.5.X.
- Troubleshoots multi-vendor inoperability problems & provides solutions to solve complex issues.
- Experience in the following telephony technology advantageous - Avaya Contact Center, UCCE Cisco Contact Center Enterprise, CUIC Cisco Unified Intelligence Center, Finesse, Cisco Call manager, voice gateway protocols (H.323, SIP, MGCP) PSTN, PRI, Centralized FAX services, Cisco Jabber, Unity connection, IP phones, UCCX, Cisco Unified Border Element (CUBE), ATA190, VG310 / VG320, QOS.
- Knowledge of project management methodologies & ITIL v.3 change management processes
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