My client is seeking to appoint a Collections Analyst with experience in Credit Management. This opening comes at an exciting stage of the business's development and offers a fantastic opportunity to be part of a team hungry to make a difference.

Duties will include:

• To efficiently manage the reporting and analysing performance
• Investigating process failures, recommending improvements to ensure effective delivery of team / external targets
• Driving better cash flow collection on performance
• Reporting and Analysing the performance and processes followed by performing audit visits, investigating process failures, recommending improvements to ensure effective delivery of team targets.

The ideal candidate:

• Intermediate/Advanced Excel (pivot tables, vlook up, graphs etc.);
• Ability to work towards tight deadlines under pressure and make executive decisions regarding debt collection activity on individual cases;
• Understanding Credit Risk Policies;
• Can work from own initiative;
• Negotiate with and influence others at all levels within and outside of the business to achieve the most efficacious result;
• Participate and promote a professional environment;
• Deal with highly emotional circumstances with a measure of detachment and professionalism;
• Understand and communicate best practice and or regulatory conduct;
• Experience of utilities and DCAs preferred;
• Analytical skills with previous evidence of making balanced risk assessment and decision making;
• Influencing / recommending policy and procedures;
• Good understanding of compliance of regulatory bodies, and the rules set under the FSA, CSA and OFGEM guidance;
• Strong personal organisational skills;
• Motivated and able to deliver results;
• Excellent attention to detail;
• Able to communicate at all levels both internally and externally.