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  • Collections Analyst

  • Location: West Midlands, Coventry
  • Salary: £20000 - £22000 per annum
  • Job type: Permanent
  • Ref: 16882965
  • Recruiter: Nitin Sharma
This vacancy has now expired.

My client is seeking to appoint a Collections Analyst with experience in Credit Management. This opening comes at an exciting stage of the business's development and offers a fantastic opportunity to be part of a team hungry to make a difference.

Duties will include:

  • To efficiently manage the reporting and analysing performance
  • Investigating process failures, recommending improvements to ensure effective delivery of team / external targets
  • Driving better cash flow collection on performance
  • Reporting and Analysing the performance and processes followed by performing audit visits, investigating process failures, recommending improvements to ensure effective delivery of team targets.

The ideal candidate:

  • Intermediate/Advanced Excel (pivot tables, vlook up, graphs etc.);
  • Ability to work towards tight deadlines under pressure and make executive decisions regarding debt collection activity on individual cases;
  • Understanding Credit Risk Policies;
  • Can work from own initiative;
  • Negotiate with and influence others at all levels within and outside of the business to achieve the most efficacious result;
  • Participate and promote a professional environment;
  • Deal with highly emotional circumstances with a measure of detachment and professionalism;
  • Understand and communicate best practice and or regulatory conduct;
  • Experience of utilities and DCAs preferred;
  • Analytical skills with previous evidence of making balanced risk assessment and decision making;
  • Influencing / recommending policy and procedures;
  • Good understanding of compliance of regulatory bodies, and the rules set under the FSA, CSA and OFGEM guidance;
  • Strong personal organisational skills;
  • Motivated and able to deliver results;
  • Excellent attention to detail;
  • Able to communicate at all levels both internally and externally.
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