One of the UK's leading Distributors in my clients industry have an exciting opportunity to join their Accounts team in a Credit Control position. This role will largely consist of liaising with the ever expanding client base and developing these relationships, ensuring quality customer care and communication.

Due to the close connection you'll have with the customers, this role is key and essential to the business' cash-flow and viability.

Main responsibilities will include, but not be limited to:

Effective and prompt collection of debts in line with company policy, including chasing by telephone, email and letter, issuing regular statements etc as required. Working in a team of credit controllers with responsibility for designated accounts or ledgers.

Recording actions taken in line with departmental procedure, maintenance of spreadsheets as required.

Monitoring account performance against payment terms, credit limits etc; placing accounts On Stop where necessary; reporting exceptions to Credit Control Manager.

Maintenance of ledgers, including account opening, monthly Batch payment postings, analysis of customer payment deductions, resolution of unallocated cash.

Building effective and professional relationships with customers and other contacts within the company. Including providing copy documentation eg invoices when requested. Resolving customer queries promptly, including liaising with Customer Services where appropriate.

Answering the phone on behalf of the department, passing calls to the relevant credit controller where appropriate.

Providing back up to other team members as required, other ad hoc duties as required.