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Customer Query Executive

  • Location: Greater Manchester, Stretford
  • Salary: £10 - £12 per annum
  • Job type: Temporary / Contract
  • Ref: ASS16896568
  • Recruiter: Annabelle Surch
This vacancy has now expired.

CUSTOMER CARE/QUERY ADMINISTRATOR - FINANCE

Brand new customer care/query role based in a busy credit control/cash management team - working for one of the North Wests leading employers.

Working alongside a Head of Department, and managing a very busy inbox, you'll be handling all queries from business to business customers in relation to their service received. You'll be responsible for managing all of the below:

  • Responding wtihin an SLA period in relation to any customer issues in terms of service received
  • Ensuring that all customer details on their internal database are fully updated/maintained effectively
  • Handling any queries around billing and invoicing and adjusting accordingly

This role will be really hands-on and requires a team work and 'can do' attitude. This role has a very realistic opportunity of turning in to a permanent opportunity and will have a great personal development plan.

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