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  • Customer Service Advisor

  • Location: Cheshire, altrincham
  • Salary: £14000 - £17000 per annum + benefits
  • Job type: Permanent
  • Ref: TK16882493
  • Recruiter: Tapfuma Karigambe
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This vacancy has now expired.

Customer Service Advisor

Location: Manchester Altrincham

Position: Customer Service Advisor

Salary: £17,000 plus excellent company benefit and bonus package

Hours: 9am - 6pm Monday to Friday

This is a fantastic opportunity for you to join a well-established and thriving Customer Service Team. You will be provided with a lucrative career path and annual salary reviews.

Main duties

  • Resolve inbound client queries via email telephone and letter
  • Responding promptly to incoming emails
  • Build a strong relationship with suppliers and clients
  • Amending and updating customer records accordingly
  • Supporting the business by ensuring excellent customer service is provided on every call and email
  • Complying with company policy and call quality

Requirements

  • 6 months telephone or customer service experience
  • Excellent verbal and written and communication skills
  • Strong problem solving skills and a good team player
  • Must have a positive and proactive approach to work
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