Customer Service/Relations Coordinator
Berkshire, Newbury
Customer Service/Relations Coordinator
Berkshire, Newbury
The details
This vacancy has now expired.
Start your job searchGreat opportunity to take on the Customer Relations and Marketing aspect of a highly respected Financial Services company based just outside of Newbury. In this role you will be responsible for monitoring and improving the service received by customer, organising meetings & events both internally and externally and providing an ad-hoc support network for the Financial Advisors.
Key Responsibilities:
- Cultivating & maintaining client relationships
- Organising meetings & events
- Writing accurate and compliant content for website and other digital collateral
- Generating email marketing campaigns and analysing results
- Contacting client base regarding and liaising with sales executives
- Manage and develop the Social Media digital profiles for the Company
Key Skills:
- Communication essentially, both on verbal & written
- Good copywriting skills
- Organisation, managing schedules
- Intermediate Excel skills are advantegous
- Experience of working in the Financial services sector would be an advantage
- Experience in a variety of B2C communication channels
- Previous experience of Email marketing and social media campaigns desirable
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