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German Speaking Credit Controller

  • Location: Berkshire, Maidenhead
  • Salary: Negotiable
  • Job type: Permanent
  • Ref: RB5499891
  • Recruiter: Rob Brown

Principal Accountabilities

  • Ensure correct reconciliation of Self-Bill Customer accounts across German ledger
  • Ensure overdue balance are minimised by proactive credit control, the regular follow up of due debt and the administration of promises to pay and Customer disputes
  • Ensure correct creation of Credit and Debit Notes for the Customers
  • Follow up on Customers disputes, deductions and broken promises to pay
  • Ensure Customers financial data in Customer Master database is up to date
  • Proactively review Customer's Credit Limit and Credit Exposure
  • Receive and allocate Customer Payment on daily basis according to Customers remittances
  • Reconcile Customers Self-Bill invoices with sales invoices and payments received
  • Ensure timely and quality feedback is provided to both internal and external Customers
  • Maintain a strong working relationship with both internal and external customers
  • Improve self-bill reconciliation processes

Skills, Knowledge and Experience

Qualifications

  • AAT level 2 qualified or equivalent

Skills & knowledge

  • Proficiency in written and spoken German and good level of English
  • Good attention to details and numerical skills
  • Good administration skills
  • Ability to develop business relationships with both internal and external Customers
  • Ability to work alone as well as in a team
  • Excellent problem solving skills
  • Good excel skills
  • Good computer literacy skills (Microsoft Office, Lotus Notes, etc)
  • Knowledge of Oracle eBS /AR Module/
  • Knowledge of other European language desirable

Experience

  • Several years of Cash Collection, Credit Control and Customer Service or Master Data Management experience
  • Proven process improvement experience
  • Experience dealing with Self-Bill Customers
  • Previous experience in Oracle/similar ERP system desirable
  • Experience in dealing with Customer reconciliations and cash allocations
  • Experience in dealing with Customer Master Data
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