Accessibility Links

Head of Operations - up to £70k - London / East Midlands

  • Location: East Midlands
  • Salary: £60000 - £70000 per annum
  • Job type: Permanent
  • Ref: ZKHOO122
  • Recruiter: Zara Koch
This vacancy has now expired.

I'm currently recruiting for a Head of Operations for my client based in the East Midlands and London. The role will have responsibility for all oversight of the day to day operational performance and delivery.

Responsibilities of the role include:

  • Operational Management of Teams including identifying areas of improvement
  • Oversight of service quality and delivery if control mechanisms for risk
  • Ongoing Optimisation of end-to-end processes
  • Managing flow of work and data across the operation with quality controls in place
  • Ensuring an open internal communication and approach to decision making
  • Promoting continuous improvement and a customer focused workforce
  • Oversight of risks and controls ensuring a robust 1st line of defence

The successful candidate will have the below:

  • Auto enrolment or defined contribution qualified / able to be qualified in close proximity to joining
  • Financial Services Operations experience ideally within Pensions
  • Experience defining operational delivery strategy
  • Experience holding responsibility for compliance performance, service performance, people performance and risk management
  • Experience delivering end to end service delivery
  • Ability to demonstrate process control across all operational mentrocs
  • Experience driving continual improvement within cost, customer, compliance and risk appetite

Please apply now for prompt review of your CV.

Related Jobs
Related Articles
Recently Viewed Jobs