IT Business Relationship Manager
City of London, London
IT Business Relationship Manager
- Permanent
City of London, London
The details
This vacancy has now expired.
Start your job searchA global Professional Services firm is currently recruiting for a Business Relationship Manager to join on a permanent basis located at their Central London office. The Business Relationship Manager acts as a bridge between the IT service function and Audit function. This BRM function looks to ensure that IT services, opportunities & challenges are understood and adopted or addressed.
As this is a new role within the team, initially this role will be responsible for supporting the Business Relationship team manager in implementing and refining the ongoing methodology and approach this team will follow.
Key Responsibilities
- Manage the relationship between IT & the Audit Stream; taking ownership and responsibility for the overall delivery of meeting the business needs while working with the IT solution designers & architects to ensure the development adheres to IT's agreed architectural design and strategic direction
- Engage and communicate with the business across all business streams to the agreed level and develop an overall positive impression of the IT service
- Transfer knowledge across the IT department as required and create a strong team network with the other BRM's
- Act as a point of escalation for service delivery issues and act as an engagement function for proactive IT Support
- Have a high level of understanding of technology used across the business and existing applications available within IT that could be used to further develop business areas
Key Skills & Experience
- Proven track record of relationship management of an IT Service and Accountancy, Audit or Tax function
- Demonstrate extensive experience in the IT industry with expertise in areas of Business engagement including Project management and business analysis
- Experience of working in professional services organisation preferably partnerships
- Good knowledge of Audit, Accountancy or Tax products and services advantageous. This includes IT and Business services
- Exhibit confidence in dealing with various levels of the organisation both within IT and the business units
- Ability to identify and analyse alternative approaches to dealing with issues and problems
- Ability to challenge existing processes and methods in order to help grow and improve the business
- Excellent customer service and consulting skills
- Business Relationship Management Professional (BRMP) certification is required
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