IT Reporting Analyst / ITSM Reporting Analyst
Cambridgeshire, Cambridge
IT Reporting Analyst / ITSM Reporting Analyst
Cambridgeshire, Cambridge
The details
This vacancy has now expired.
Start your job searchReporting Analyst - IT Service Management > leading global FTSE business requires competent Reporting Analyst to Design, collate and produce the Service Management (ITSM) reporting
- Solid experience as IT Reporting Analyst, ITSM Reporting Analyst, IT Reports Analyst, ITSM Reports Analyst or similar
- Regular IT Service Management reporting, ad-hoc reporting and analytics for Service Management
- Driving the adoption and use of the I IT Service Management reporting toolset(s) and the development of appropriate KPI measurements.
- Previous experience in working with data sources
- Previous experience of quality report generation and presentation
- Responsible for creating, and automating where possible, reporting for management teams to support KPI and SLA management
- Good understanding of IT Service Management (ITIL) is highly desirable
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