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IT Support Specialist

  • Location: London
  • Salary: £40000 - £45000 per annum
  • Job type: Permanent
  • Ref: SFD16898331
  • Recruiter: Sam Field

An exciting opportunity has arisen for an IT support specialist to come on board on a permanent basis with a globally renowned gaming company based in central London. The successful candidate will be reporting directly into the EMEA IT Manager assisting with troubleshooting/upgrading networking issues with a strong customer service focus when supporting offices within Europe with any hardware and software issues.

Key Responsibilities

  • Ability to Identify, research, and resolve hardware, software, and networking issues
  • Supply technical support to end users in EMEA region by phone, email, and in person in a friendly, professional manner
  • Troubleshooting any networking or database using SCCM tool
  • Creating new users, modifying and removing across multiple applications such as Active Directory and Exchange
  • Deploy, configure, and support personal computers, laptops, and network appliances

Key Skills

  • 3-5 years' experience in an IT support role
  • Excellent software and hardware experience
  • Experience troubleshooting networking issues
  • Strong communication skills
  • Must be a good team player with the ability to also work autonomously

Shortlisting immediately.

Please email sam.field@markssattin.com

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