Job Purpose

• Support EMA Finance community with systems related projects, queries, training, and change requests
• Act as main point of contact with IT to lead in decision making related to Sales & Distribution and associated flow of information to FI/CO
• Exhibit deeper knowledge of OTC master data, VAT implications, plants abroad, pricing, and billing
• Deliver robust user-testing of systems solutions and comply with validated environment requirements
• Represent EMA Finance in cross-functional reviews of business process and systems solutions
• Collaborate with EMA Financial Systems & Strategy team to mutually make decisions so SD integration with Finance is flawless
• Work with Global Financial Systems & Strategy team to understand and adhere to system standards and execution protocols
• Identify opportunities to maximise existing systems functionality and streamline related business processes
• Ensure Financial and SOX Compliance by understanding responsibilities and accountability for internal controls
• Understanding of GxP, Non-GxP, and validated environment
• Effective written and verbal communication skills
• The role may require ad hoc responsibility across other operations

Main Responsibilities (The major end results the job is expected to achieve)

• Support SAP Order To Cash systems and business processes in EMA SAP Fusion markets
• Main point of contact for Finance community across EMA region for all queries & reporting requests relating to SAP Fusion, SAP BI, and related interfaces
• Work with Finance end users on issue resolution, diagnosing problems, identifying and documenting root causes, escalate to IT when appropriate
• Comprehensive understanding of billing (trade and inter-company)
• Understanding of pricing conditions, customer master set-up, VAT in relation to billing, plants abroad, and calendars
• Knowledge of SAP finance batch jobs and how it operates is essential
• Ability to articulate and translate business requirements
• Overall knowledge of integration with Finance
• Develop UAT plans and perform testing in HP ALM for SAP Fusion implementation, SAP/BI enhancements, break fixes, and SAP role changes
• Help prioritise and manage the escalation of SAP Fusion/BI issues and tickets
• Escalation point for any period end billing activities, reconciliation, queries and/or failures
• Support Vision Care customers with implementation of EDI billing, from scope definition to deployment including change management in partnership with EDI Technical Team
• Ensure finance documentation (job aids, desk top procedures, general information, batch jobs, etc) is kept up to date and centrally stored
• Identify areas for process improvement and implement changes ensuring no negative impact across other Order To Cash and Finance functions
• Support standardisation of process improvement and sharing best practice across the organisation
• Participate in Project teams as Subject Matter Experts on SD and subsequent Finance Business Processes as required
• Ensure conformance to all J&J compliance and security policies and procedures
• Any other relevant work

Knowledge / Experience / Skills required

Essential:

Technical:

• In-depth understanding of SAP configuration and functionality across SD, FI/CO modules (please note: this is not a hands-on configuration role)
• Proven experience in SAP SD/FI/CO implementations and production support, either as Business Power User, or Functional Analyst
• Thorough knowledge and understanding of Finance core business processes
• In-depth knowledge and understanding of integration points with OTC processes (Intercompany billing, Customer Billing, Customer Master, Pricing, Order Flow)
• Proven knowledge of G/L, A/R, A/P, Cost Centre Accounting, Profit Centre Accounting, Profitability Analysis and Internal Orders, Procure to Pay processes, SAP Query
• SAP BI query and reporting knowledge
• Proven experience of handling VAT related changes (tax codes functionality and set up, VAT rate changes, condition records, customer master)
• Experience in interface support
• Highly computer literate, Proficient use of Microsoft packages, with emphasis on Excel and Visio

Assignment and Planning of Work (The planning of work and how it is generated)

• Much of the work revolves around answering questions and queries from FI and OTC users across EMA SAP Fusion markets
• A primary focus is project management and support any month-end, quarter-end and year-end related questions for EMA Finance users across the Fusion markets
• Leading projects will be required; some projects may be company-wide, others are Vision Care only to roll-out of existing system functionality and related business processes to additional countries in EMA region
• An ability to adjust to changing timetables and short lead times is frequently required