Technical Support Analyst / Technical Support Engineer
London
Technical Support Analyst / Technical Support Engineer
London
The details
This vacancy has now expired.
Start your job searchExcellent Opportunity - Leading FTSE organisation requires experienced 3rd Line Technical Support Analyst / 3rd Line Technical Support Engineer.
‒ You will be responsible for reliability, availability & performance of company IT Systems, IT Infrastructure & continual improvement
‒ You will support, maintain, enhance & provide program of improvement for technical systems infrastructure to high standards, with input to overall design & strategy of company IT systems infrastructure
The role is integral to this FTSE retail business & will also involve liaison & management of third party suppliers as well as in-house staff. This successful business continues to grow & expand as they are look to open a significant number of new retail outlets - this a great opportunity
Expertise & Responsibilities
- Extensive experience as 3rd Line Technical Analyst, 3rd Line Technical Engineer, 3rd Line Technical Support Analyst, 3rd Line Technical Support Engineer or similar
- Extensive 3rd line IT support experience with focus on 'Wintel' technologies, VMWARE and a broad range of IT infrastructure technologies, servers, switches, routers, firewalls, Aruba WiFi, NetApp SAN, SQL, & Microsoft Azure
- Comprehensive experience & knowledge of the following technologies; VMWARE, Microsoft Servers, Microsoft Azure, Microsoft Exchange, Remote Desktop Services, Microsoft SQL, Microsoft Office, RSA, NetApp SAN, switches and Aruba WiFi and networking
- Responsible for reliability, availability & performance of company IT Systems, IT Infrastructure & continual improvement
- Responsible for data security, backups, systems security & systems access controls
- Technical project management experience to complete projects on time & within budget while ensuring the highest quality of service.
- Assess options, work alongside IT, operational & business teams, new & existing suppliers, to create & own the overall solution & have this delivering to the business.
- Investigate, understand & promote potential business benefits to be achieved in the application of technology, contributing to the overall design & strategy of company IT systems infrastructure.
- Provide guidance & support to 1st & 2nd line technical support analysts.
- Excellent communication & written skills with internal business customers, executives & external suppliers
s
Related jobs
Salary:
£35,000 - £45,000 per annum
Location:
Greater Manchester
Industry
Professional Services
Qualification
None specified
Market
Professional Services
Salary
£40,000 - £50,000
Job Discipline
Internal Audit
Contract Type:
Permanent
Description
Marks Sattin is partnering with a consultancy firm who are recruiting for a Senior Internal Auditor.
Reference
BBBH177451
Expiry Date
01/01/01
Author
David ClampAuthor
David ClampSalary:
£55,000 - £65,000 per annum
Location:
Leeds, West Yorkshire
Industry
Manufacturing
Qualification
Fully qualified
Market
Commerce & Industry
Salary
£60,000 - £70,000
Job Discipline
Qualified Finance
Contract Type:
Permanent
Description
This acquisitive, PE backed business has more than doubled in size over the past 5 years whilst growing their team to 250 in the UK.
Reference
BBBH179803
Expiry Date
01/01/01
Author
Hannah BulmerAuthor
Hannah BulmerSalary:
£150,000 - £175,000 per annum + equity, bonus and benefits
Location:
London
Industry
Technology
Qualification
Fully qualified
Market
Executive Search
Salary
£175,000 - £250,000
Job Discipline
Private Equity Executive Search
Contract Type:
Permanent
Description
Marks Sattin executive is working with a PE Backed, International Software business, going through a period of rapid organic growth
Reference
TA 3225
Expiry Date
01/01/01
Author
Executive SearchAuthor
Executive SearchSalary:
£180,000 - £200,000 per annum + Equity, Bonus and Benefits
Location:
England
Industry
Professional Services
Qualification
Fully qualified
Market
Executive Search
Salary
£175,000 - £250,000
Job Discipline
Private Equity Executive Search
Contract Type:
Permanent
Description
Marks Sattin executive search is working with a PE Backed Financial Services business is seeking a Best-In-Class CFO
Reference
TA 3224
Expiry Date
01/01/01
Author
Executive SearchAuthor
Executive SearchRelated articles
Teaser
TechnologyContent Type
General
19/03/24
Summary
The year 2024 emphasises the crucial role of RegTech — a beacon guiding firms through the evolving global regulatory landscape, enabling them to connect the dots between short-term challenges and
by
Paul Roche
Teaser
TechnologyContent Type
General
19/03/24
Summary
The UK tech sector retains the number 1 spot in Europe and number 3 in the world as sector resilience brings continued growth. With this demand comes stiff competition. London offers a wide range
by
Ghazal Mayahi
Teaser
GeneralContent Type
Career Advice
19/03/24
Summary
Are you considering a change of scenery? Just look at London - an incredibly diverse city, with over 1,600 languages spoken and 300 nationalities represented. At the centre of the UK's 4.2 milli
by
Kelvin Murphy