A great opportunity has arisen for a 2^nd line support engineer to join a professional services business based in the heart of Central London. The successful 2^nd line support engineer will be reporting directly into the Infrastructure Manager working in a team of 3 dealing with and escalations along with hardware and software upgrades.

Key Skills & Responsibilities

• Provide support to users via ticketing system, phone call, emails and deskside support
• Update and remove users accounts via active directory
• Assist with windows server administration and support when needed
• SCCM administration with latest software updates
• Assisting with hardware desk moves for users
• Previous experience within Professional services/financial services
• Ideally working toward MCSE/MSCA
• Good communication skills
• Ability to work autonomously when required

This is a great opportunity for the successful 2^nd line support engineer to continue to grow and learn new skills and technologies and showcase your skillset. Email sam.field@markssattin.com to apply direct