Data Services Administrator
Overview
An exciting opportunity to join a global professional services based in their prestigious Central London offices. The purpose of this role is to provide proactive management of the DMS and SQL server. This role is a junior role and will be learning mixed skills SQL and DMS.
Responsibilities
- Support and manage Development and UAT integrated environments.
* Take ownership and manage the software lifecycle i.e. upgrades, patches, deployments.
* Ensure that agreed standards and working practices are followed i.e. Change Management, IWC process, UAG packaging processes.
* Develop client relationships that ensure the delivery of exceptional client service.
* Document 1st/2nd Line fixes to enable IT to provide faster call resolution.
* Contribute to continuous improvement by challenging what can be improved upon and promoting efficiencies.
* Assist on IT projects when required.
* Actively engage in knowledge sharing within the team, IT and the business.
Requirements
Technical Skills
* Experience with SQL Management Studio in SQL Server SQL Server 2014 and onwards
* Experience in Applying Fixes on SQL Production Servers
* Experience in IT industry with an in-depth knowledge of application support.
* Experience with Windows Patching on servers
* Technical knowledge of key IT applications and systems including:
o Business Applications (IManage 9.3 Server, DMS Client 9.3.1 and 9.3.5 application)
o Knowledge of Microsoft Office 2016
* Experience of Windows Server 2010 and 2012 R2 technologies
* Experience to monitor SCOM tool and understand the errors and results
* Weekend working essential
Additional Skills which would be advantageous in this role
* Experience with VMWare
* Understanding of SharePoint Technology
* Understanding and experience of Service Now
* Experience in MS IIS 6x onwards
Soft Skills
* Proven track record of managing extensive SQL server implementations
* Good communicator with experience in communication, both written and verbal, to all levels of the firm
* Displays enthusiasm, accountability, commitment and sense of purpose in interactions with others
* Has the knowledge and ability to move the SQL platform forward