Key Responsibilities

• Maintain non-standard rates, discounts, fee arrangements, and LOMP approvals.
• Transfer Billing Rules into Libra Rate Sets accurately and consistently.
• Monitor KPI/SLA performance and escalate issues where needed.
• Review agreed rates to ensure compliance.
• Support global discount requests with relevant data and analysis.
• Work with the eBilling team on annual rate uploads.
• Manage the shared mailbox and respond to queries within SLA.
• Assist with rate and timekeeper administration.

What You Bring

• 1+ years' experience in a finance or administrative role.
• Strong communication and attention to detail.
• Accurate data entry and good IT skills.
• Experience using financial systems.
• Fluent English.
• Ability to meet deadlines and work under pressure.
• Proficient in Excel and Word.
• Proactive, self-motivated, and team-oriented.
• Multi-currency or shared services experience is advantageous.