Head of IT Operations - 9-12 month FTC
Berkshire, Maidenhead
Head of IT Operations - 9-12 month FTC
Berkshire, Maidenhead
The details
This vacancy has now expired.
Start your job searchHead of IT Operations - 9-12 month FTC
A Telecommunications Service Provider based in Berkshire is currently recruiting for an Interim Head of Operations. This is a great opportunity for someone experienced in managing and consolidating IT operations teams, as well as making judgements with operational or financial impacts. It will also require the comprehensive handover of know-how and new concepts to others.
Key Responsibilities
- Control and improve standards and practices across the service delivery life cycle
- Manage IT Service Delivery processes, Service Level Agreements, escalations and problems with customers
- Ensure that service delivery is meeting agreed SLA's and OLA's in line with contractual agreements and following through agreed principles
- Carry out regular service reviews (both on and off site)
- Integrate and optimize support functions
Key Skills & Experience
- The Head of Operations will have extensive experience in managing teams and the implementation of projects
- Demonstrable experience of managing a team of operations persons at multiple levels in both technical and customer support functions
- Service Desk management principals and processes experience
- Previous experience operating within a business of large contracts within the IT services/telecommunications industry would be highly advantageous
- Experience working within M2M or IOT environments would be highly desirable
- Additional exposure to or involvement in the SDLC would be desirable
- ITIL qualified
This is a mission critical role for an organisation currently going through an extensive period of growth and transformation. So do please send your CV to Alex Simmons for immediate consideration.
Related jobs
Salary:
£40,000 - £45,000 per annum
Location:
Gloucester, Gloucestershire
Industry
Manufacturing
Qualification
Finalist / Newly qualified
Market
Commerce & Industry
Salary
£40,000 - £50,000
Job Discipline
Part Qualified & Transactional Finance
Contract Type:
Permanent
Description
A long-standing local business is looking for a hands on Management Accountant to join its small finance team.
Reference
BBBH193078
Expiry Date
01/01/01
Author
Velko Vatahov
Author
Velko VatahovSalary:
£68,000 - £75,000 per annum + Attractive Benefits Package
Location:
Cheadle, Greater Manchester
Industry
Energy, Resources and Industrial
Qualification
Fully qualified
Market
Commerce & Industry
Salary
£70,000 - £80,000
Job Discipline
Qualified Finance
Contract Type:
Permanent
Description
Marks Sattin are exclusively recruiting for a Financial Controller to work for a fast-growing energy business based in Cheadle paying circa 70K.
Reference
BBBH193002
Expiry Date
01/01/01
Author
Nathan JonesAuthor
Nathan JonesSalary:
£70,000 - £80,000 per annum + Additional Benefits Package
Location:
Manchester, Greater Manchester
Industry
Business Services
Qualification
Fully qualified
Market
Professional Services
Salary
£80,000 - £100,000
Job Discipline
Qualified Finance
Contract Type:
Permanent
Description
Corporate Finance Manager role for a growing consultancy business based in Manchester city centre paying between £70,000 and £80,000.
Reference
BBBH190393
Expiry Date
01/01/01
Author
Nathan JonesAuthor
Nathan JonesSalary:
£45,000 - £53,000 per annum + Hybrid, flexi time, healthcare
Location:
Bradford, West Yorkshire
Industry
Media & Communications
Qualification
Fully qualified
Market
Commerce & Industry
Salary
£50,000 - £60,000
Job Discipline
Newly Qualified Finance
Contract Type:
Permanent
Description
Qualified Management Accountant role working for one of the major businesses that this company owns with genuine progression opportunities.
Reference
LGH18815
Expiry Date
01/01/01
Author
Laura GunbyAuthor
Laura GunbyRelated articles
Teaser
Financial ServicesContent Type
General
10/03/26
Summary
Welcome to this month’s edition of Marks Sattin Legal News. Last month, we reflected on the legal market in 2025, and discussed our predictions for 2026 (if you haven’t read it, check it out h
by
Elliott Kaye
Teaser
Financial ServicesContent Type
General
24/02/26
Summary
Ireland is entering the most significant infrastructure delivery cycle in its modern history, both in scale and policy commitment. The Government’s National Development Plan (NDP) now represen
by
Caoimhe McCoy
Teaser
GeneralContent Type
General
23/02/26
Summary
The interim finance market has come out swinging. Across Financial Control, Projects, and FP&A/FBP, we’re seeing strong movement – particularly in FMCG, Manufacturing and Property. But what’s re
by
Jamie Miller