IT Trainer

A global Professional Services firm is currently recruiting for an IT Trainer to join on a permanent basis located at their Central London office. The IT Trainer will be responsible for creating and delivering various IT learning solutions on a variety of topics.

The IT Trainer forms part of the IT Change and Communications Team within the IT department and reports into the IT Training Manager.

Key Responsibilities:

• Design and deliver IT learning initiatives to support the rollout of IT projects using a blended learning approach (via face to face, Webinars, Skype, e-Learning)
• Manage the training approach for assigned projects from design through to implementation, including up-skilling additional IT trainers where needed to support a rollout
• Work collaboratively with the immediate team to assist other members with BAU and other ad-hoc training requirements as and when needed
• Create engaging courseware and digital learning content which are in line with department standards (using Camtasia, Adobe Articulate, SnagIT and Publisher) ensuring a truly blended learning approach for the business
• Deliver virtual training to colleagues using remote tools such as Skype for Business, Teams or other market tools
• Assist the IT Training Manager to promote IT learning solutions and other IT services to our internal clients using a variety of communications channels including Intranet and Yammer
• Encourage knowledge sharing and empower staff to apply what they have learnt and resolve their own queries (Yammer posts, Top Tips, Intranet articles etc)

Key Skills & Experience:

• Experienced IT Trainer within a large organisation and with an excellent understanding of training methodologies and learning approaches
• Experience with designing and delivering learning solutions to companies who have multiple offices
• Excellent knowledge and understanding of the following is preferred:
• Office 2016 suite (Word, Excel, PowerPoint, Outlook)
• Office 365, including One Drive and One Note
• Microsoft Teams
  

Knowledge of the following is desirable but not essential:

• iManage or similar Document Management systems
• InTapp or similar Time Recording systems
• ERP systems (e.g. Workday)

Ability to create e-learning and on-line learning videos using tools such as:

• Adobe Articulate
• Adobe Captivate
• Camtasia
• TechSmith SnagIT Editor 2018
• Microsoft Publisher

Qualifications - desirable not essential:

• COLF - Certified Online Learning Facilitator
• TAP - Trainer Assessment Programme
• Train the Trainer
• Microsoft Office

This is an excellent opportunity for an IT Trainer to join an IT Training team that is transforming the way in which Training is delivered and perceived within the Firm. Please do send your CV to Alex Simmons for immediate consideration.