• Producing and issuing invoices promptly, ensuring reconciliation for all clients in line with team SLAs.
• Maintaining accurate records to support all invoicing, ensuring detailed backup is readily available in case of client queries or challenges.
• Running the weekly special invoicing process to enable earlier submission for relevant clients.
• Allocating contractual charges in accordance with client agreements.
• Implementing rate changes and adjustments in line with contractual terms.
• Collaborating with Client Managers to provide supporting evidence and justification for billing, helping to resolve client queries efficiently.
• Assisting with weekly domestic invoicing runs.
• Setting up new clients and working with internal teams to resolve any related issues.
• Managing the group inbox, including assigning queries, organising communications, and responding to enquiries as appropriate.

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