Credit Controller (12-Month Fixed-Term Contract) - Kent

An established organisation within a highly regulated and fast-paced sector is seeking an experienced Credit Controller to join its finance team on a 12-month fixed-term contract. This is an excellent opportunity for a proactive and detail-oriented credit professional who enjoys managing a high-volume, high-value ledger, building strong customer relationships, and resolving complex account queries. You will play a key role in driving cash collection performance while ensuring a positive customer experience.

Key Responsibilities:

• Manage a portfolio of customer accounts, ensuring outstanding invoices are collected in line with agreed payment terms.
• Chase overdue debt via email and telephone, maintaining regular communication with customers.
• Minimise aged debt by maintaining accurate account notes and clear action plans.
• Investigate, manage, and resolve complex account queries, following established escalation procedures where required.
• Process and raise credit note requests in accordance with company policy.
• Identify potential payment risks, delays, or issues and escalate appropriately to management.
• Participate in regular debtor reviews and contribute towards monthly cash collection targets.
• Reconcile customer accounts and analyse large volumes of financial data to identify discrepancies.
• Build and maintain strong working relationships with customers and internal stakeholders.
• Effectively prioritise workload and manage competing deadlines in a busy environment.
• Support colleagues across the finance function during peak periods and key financial deadlines.

About You:

• Previous experience within a Credit Control or Accounts Receivable environment.
• Ideally 2-3 years of credit control experience.
• Experience managing high-volume customer accounts and debt collection activities.
• Strong reconciliation and analytical skills with excellent attention to detail.
• Intermediate Excel skills, including experience working with large datasets.
• The ability to investigate and resolve complex queries efficiently.
• Strong communication and relationship-building skills.
• Excellent organisational skills with the ability to manage multiple priorities.

If you are an experienced Credit Controller looking for your next contract opportunity in Kent, we would be keen to hear from you.

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