URGENT - Tier 1 Bank seek a Head of complaints, Complaints Manager, Complaints specialist.
The purpose of the role is to provide input into complex banking complaints and provide advice and support for numerous banking markets complaints teams and projects.
- This will include IRHP's, (Interest Rate Hedging Products).
- specialist resource on remediation issues working with teams across legal and compliance.
- Review the Ombudsman database and publications for FCA reports.
- Play a lead expert in complaints regulation.
- Work with wider complaints network to prioritise and fix issues.
Knowledge & Experience required
- Excellent influential skills
- Extensive experience of working with / for the Financial Ombudsman service
- Strong representable skills
- Very strong customer focus
- Excellent engagement skills
- Excellent Analytical Skills
Head of complaints, Complaints Manager, Complaints Specialist.
If you are looking for your next contract position within Complaints, please apply NOW!!
Andrew.banks@markssattin.com / 0207 850 7437
Salary:
£45,000 - £55,000 per annum
Location:
Leeds, West Yorkshire
Industry
Business Services
Qualification
Fully qualified
Market
Financial Services
Salary
£50,000 - £60,000
Job Discipline
Tax
Contract Type:
Permanent
Description
.
Reference
BBBH191615
Expiry Date
01/01/01
Find out more
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Industry
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Qualification
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Market
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Salary
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Job Discipline
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Business Services
Qualification
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Market
Commerce & Industry
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Job Discipline
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Expiry Date
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Location:
Leeds, West Yorkshire
Industry
Business Services
Qualification
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Market
Commerce & Industry
Salary
£30,000 - £35,000
Job Discipline
Part Qualified & Transactional Finance
Contract Type:
Permanent
Description
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Reference
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Expiry Date
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