URGENT - Tier 1 Bank seek a Head of complaints, Complaints Manager, Complaints specialist.
The purpose of the role is to provide input into complex banking complaints and provide advice and support for numerous banking markets complaints teams and projects.
- This will include IRHP's, (Interest Rate Hedging Products).
- specialist resource on remediation issues working with teams across legal and compliance.
- Review the Ombudsman database and publications for FCA reports.
- Play a lead expert in complaints regulation.
- Work with wider complaints network to prioritise and fix issues.
Knowledge & Experience required
- Excellent influential skills
- Extensive experience of working with / for the Financial Ombudsman service
- Strong representable skills
- Very strong customer focus
- Excellent engagement skills
- Excellent Analytical Skills
Head of complaints, Complaints Manager, Complaints Specialist.
If you are looking for your next contract position within Complaints, please apply NOW!!
Andrew.banks@markssattin.com / 0207 850 7437
Salary:
£480 - £500 per day
Location:
London
Industry
Professional Services
Qualification
None specified
Market
Commerce & Industry
Salary
£350 - £450
Job Discipline
Project & Programme Management
Contract Type:
Contract
Description
Delivery Lead | £480-£500 per day | 6-Month Contract
Reference
BBBH190243
Expiry Date
01/01/01
Find out more
Salary:
£80,000 - £95,000 per annum + 4 days WFH + Bonus + Benefits
Location:
London
Industry
Investment Banking & Capital Markets
Qualification
None specified
Market
Financial Services
Salary
£80,000 - £100,000
Job Discipline
Risk
Contract Type:
Permanent
Description
Credit Risk Strategy Manager - Motor Finance Hybrid working (4 days WFH) - 1 day a week in the London office required
Reference
BBBH190080
Expiry Date
01/01/01
Find out more
Salary:
£80,000 - £95,000 per annum
Location:
London
Industry
Real Estate
Qualification
None specified
Market
Commerce & Industry
Salary
£80,000 - £100,000
Job Discipline
Project & Programme Management
Contract Type:
Contract
Description
Systems Project Manager | £85,000 - £95,000 per annum| 12 Month Contract | 5 DAYS ON SITE
Reference
BBBH190175
Expiry Date
01/01/01
Find out more
Salary:
£80,000 - £100,000 per annum + + Package
Location:
London
Industry
Investment Banking & Capital Markets
Qualification
None specified
Market
Financial Services
Salary
£100,000 - £125,000
Job Discipline
Information & Cyber Security
Contract Type:
Permanent
Description
IT Security Engineer job with a highly successful Bank based in Central London.
Reference
BBBH184037
Expiry Date
01/01/01
Find out more
Teaser
GeneralContent Type
Market Insight Reports
10/07/25
Summary
UK & Ireland Finance Job Market determined to outperform 2024 Despite mounting economic headwinds and a barrage of uncertainty both domestically and globally, 50% of finance, tech and legal
Teaser
Executive SearchContent Type
General
08/07/25
Summary
In December 2024, pitchbook shared six key predictions in our 2025 EMEA Private Capital Outlook. Now, as we reach the halfway point of the year, this article offers a brief overview of how tho
Teaser
GeneralContent Type
General
01/07/25
Summary
Fractional working, the practice of engaging talent on a part-time, flexible basis across multiple organisations, is gaining momentum in the UK and Ireland. This trend has been catalysed by th
