URGENT - Tier 1 Bank seek a Head of complaints, Complaints Manager, Complaints specialist.
The purpose of the role is to provide input into complex banking complaints and provide advice and support for numerous banking markets complaints teams and projects.
- This will include IRHP's, (Interest Rate Hedging Products).
- specialist resource on remediation issues working with teams across legal and compliance.
- Review the Ombudsman database and publications for FCA reports.
- Play a lead expert in complaints regulation.
- Work with wider complaints network to prioritise and fix issues.
Knowledge & Experience required
- Excellent influential skills
- Extensive experience of working with / for the Financial Ombudsman service
- Strong representable skills
- Very strong customer focus
- Excellent engagement skills
- Excellent Analytical Skills
Head of complaints, Complaints Manager, Complaints Specialist.
If you are looking for your next contract position within Complaints, please apply NOW!!
Andrew.banks@markssattin.com / 0207 850 7437
Salary:
Negotiable
Location:
Harpenden, Hertfordshire
Industry
Professional Services
Qualification
None specified
Market
Financial Services
Salary
£50,000 - £60,000
Job Discipline
Legal
Contract Type:
Permanent
Description
Solicitor Harpenden £50,000
Reference
BBBH188177
Expiry Date
01/01/01
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Location:
London
Industry
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Qualification
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Market
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Salary
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Job Discipline
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Contract Type:
Contract
Description
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Reference
BBBH176425
Expiry Date
01/01/01
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Location:
Stockport, Greater Manchester
Industry
Manufacturing
Qualification
Finalist / Newly qualified
Market
Commerce & Industry
Salary
£60,000 - £70,000
Job Discipline
Newly Qualified Finance
Contract Type:
Permanent
Description
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Reference
BBBH188074
Expiry Date
01/01/01
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Salary:
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Location:
City of London, London
Industry
FinTech
Qualification
Fully qualified
Market
Financial Services
Salary
£80,000 - £100,000
Job Discipline
Qualified Finance
Contract Type:
Contract
Description
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Reference
BBBH188120
Expiry Date
01/01/01
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