Technical Business Analyst

Contract: 24-Month Fixed Term
Salary: £35,000 to £39,500
Location: New Forest (Hybrid)
Start Date: ASAP

Lead Digital Transformation and Deliver Impact

We are seeking an accomplished Technical Business Analyst to join our team on a 24-month fixed-term contract. This is an exceptional opportunity to contribute to high-profile digital initiatives that will transform services, enhance operational efficiency, and improve customer experience.

As a Technical Business Analyst, you will act as the critical link between business objectives and technical solutions. You will work closely with stakeholders across the organisation to analyse complex processes, model systems, and design innovative solutions that deliver measurable benefits. This role demands a proactive professional who thrives in a fast-paced environment and is passionate about driving meaningful change through technology.

Key Responsibilities

• Lead requirements gathering and convert business needs into precise technical specifications
• Analyse existing systems and processes to identify opportunities for improvement
• Facilitate workshops and user acceptance testing to ensure successful implementation
• Collaborate with ICT teams, service managers, and external partners to deliver digital projects
• Provide technical expertise on cloud and on-premises systems
• Champion digital transformation and continuous improvement across the organisation

Your work will directly influence strategic projects aimed at modernising services and embedding digital solutions that reduce waste, streamline processes, and enhance customer engagement.

Essential Skills and Experience

• Proven experience as a Technical Business Analyst within an ICT environment
• Strong knowledge of business analysis techniques and the full change lifecycle
• Excellent communication skills with the ability to engage technical and non-technical audiences
• Understanding of software development methodologies and digital platforms
• Experience with cloud technologies such as Azure and process improvement initiatives
• Industry-recognised qualification (BCS, PMI, Agile, Lean Six Sigma) or actively working towards one

Desirable experience includes digital transformation projects, business intelligence tools, and business process redesign.

What We Offer

• Competitive salary (£35,000 to £39,500) and hybrid working (50% office-based)
• Generous annual leave entitlement plus bank holidays
• Excellent pension scheme and comprehensive employee benefits
• Professional development support including training and certification opportunities
• Flexible working arrangements to promote work-life balance
• A chance to work in a beautiful New Forest location with a collaborative, forward-thinking team

This is more than a role; it is an opportunity to shape the future of services through technology and innovation. If you are ready to make a significant impact and bring your expertise to a team that values excellence and creativity, we would love to hear from you.

Apply today and help us deliver smarter, more efficient services.

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