Our global media client are looking for a User Researcher / Business Analyst to help with their Pilot Ai Platform programme. The User Researcher / Business Analyst will lead the research that will help understand how the teams engage with the Ai platform, and how Ai agents influence workflows and what's required to drive deeper adoption and long-term behaviour change.

There will be various Business Analyst responsibilities such as collecting data via conducting surveys, interviewing system users, benefits realisation and quantitative analysis.

The successful candidate will:

- Partner with Pilot Leads, Product SME's and Change teams to define research objectives that align with each pilot's goals and use cases.

- Design research plans that combine qualitative and quantitative methods to evaluate user experience, adoption behaviour, and productivity impacts.

- Identify key metrics and success signals to help measure platform effectiveness and full value realisation.

The role:

- 2-3 days per week in Central London offices.

- £400 - £450 per day outside ir35, dependent on experience.

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