Salesforce CRM Manager - up to £65,000

A boutique financial services organisation is looking to hire a CRM Manager on a permanent basis to be based partly in their modern City based offices.

The main remit of the CRM Manager will be to manage, develop and maintain the company's Singletrack Salesforce CRM system, and be the 'go-to' person for all CRM related business queries or issues.

Singletrack experience is a nice to have. However, as a minimum a strong understanding of Salesforce is necessary in order to navigate the Singletrack interface

Responsibilities

• Responsibility for ensuring data integrity is managed by all relevant data owners
• Manage the firm's reporting needs and regularly produce Ml for the business
• Liaise with the development in the management of CRM upgrade requirements, functional design, tracking the internal or external development process, testing the functionality and release management
• Lead cross-function collaboration to assist with both updates Singletrack and wider business applications/ processes
• Owns the firm's CRM best practise guides and responsible for proactively training users

Skills / Experience

• Previous experience of managing Salesforce within an organisation is essential
• Singletrack experience is a nice to have
• An understanding of financial services is highly desirable
• Client on boarding and off boarding experience desirable
• Ability to deal with business and technical resources at all levels within a financial services organisation

Please send your CV to Michael Moretti for immediate consideration!