Marks Sattin Managing Director, Matt Wilcox, celebrates his 15 year anniversary
Marks Sattin Managing Director, Matt Wilcox, celebrates his 15 year anniversary

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16/01/20

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It’s not every day an employee celebrates 15 years working with a company – and certainly not every day that employee is the Managing Director of the organisation! To recognise our MD’s significant achievement, he wrote this piece about his career journey at Marks Sattin so far, how the recruitment industry has evolved, and his ambitions for Marks Sattin’s future.  “Marks Sattin was referred to me by a friend, and I haven’t looked back” I heard about Marks Sattin from a friend upon completing my business degree. I liked the sound of the company culture and was particularly keen on the idea of leaving Cheltenham for the bright lights of London. Despite having never considered a career in recruitment, I jumped at the chance to join Marks Sattin and started as a graduate, focusing on the part-qualified temporary market.  “Marks Sattin – and in particular the temporary market - is a great place for anyone wanting to start their career in recruitment” Despite taking the job largely as a way to get myself to London, I was soon embedded in the recruitment world. The part qualified temporary market was the perfect breeding ground for a successful career. The rapid pace and high volume of work taught me that you need a deep understanding of your market and the organisation to be able to operate with quality and at a high intensity, something I have carried on throughout my career.  My next move was to the qualified finance team, which I started managing after three years in the business, and within five years, I was Director for the London banking and financial services team and focusing personally on executive and interim roles. After identifying an opportunity to combine the interim and contract service offerings into one streamlined business area, I grew that side of the business before being appointed to Managing Director in 2016. “I’ve enjoyed rapid career progression at Marks Sattin” By my late 20’s I was running a 40-person division, and I put my success down to a couple of factors: as a fast-growing business, Marks Sattin presented many opportunities for career development, particularly within the financial services and banking space, which was an underdeveloped practice at the time for Marks Sattin.  Furthermore, I was very focused and determined about where I wanted to get to. As a big rugby follower I have always seen the value in teamwork and camaraderie to get you through the good and the bad times, something that rugby ingrains in you from a young age. The Marks Sattin way is to promote based on execution and potential, not age or experience. If you deliver great results, uphold our values and have the ability to do more, we will always have a way of growing you and furthering your career. “I’ve made many long lasting friendships along the way” I always have, and still do have fun at work. We have a strong focus on company culture, and I have made friends for life throughout my time here so far. A good proportion of the current management team come from my early days with the company and two of my first team of three are still with the business today. I even met my wife Sarah through Marks Sattin! “The recruitment landscape has shifted dramatically in the last 15 years” One of the most significant changes I have seen is the move to more RPO models and direct hiring, plus the obvious technological transformation that has permeated every sector in the past decade. Technology has had both a positive and negative impact on recruitment, with more data available to inform choices and improve lines of communication, this definitely boosts accuracy and efficiency. However the downside of digital is that it can create laziness on all sides of the recruitment equation. The industry’s best recruiters are still those out there building human relationships and making personal contact with candidates and clients, which is one of Marks Sattin’s strengths as a brand and one of the reasons for my own personal success. Barriers to entering the recruitment industry are low, which means many agencies come and go, and the strongest surviving companies are those that are willing to evolve with technology while still retaining that personal touch and building relationships. “2019 was Marks Sattin’s first year under new ownership” Marks Sattin was acquired by Gi Group in 2018, a move that has helped not just with the reach of our business, but also the services available. As well as leveraging each other’s client portfolios, the acquisition has allowed us to be part of a truly global full-service HR and Staffing business, using Gi Group’s expertise in executive coaching, training and career transition services to offer an end-to-end recruitment solution under one umbrella. With Marks Sattin now operating from seven different locations in Ireland and the UK, the scope of the business is much broader than the London-centric days of old, and the acquisition has certainly helped with this and will continue to support further growth both domestic and internationally. “There have been a lot of learning curves since I began my professional career” If I were to give a young professional some advice, (not that I’m very old!), I would say it’s important not to be intimidated by someone’s job title or seniority, even when you’re just starting out with little experience. Being open, friendly and polite along with acting with honesty and integrity is generally an approach that works with everyone, and it has stood me in good stead throughout my career.   “2020 is a huge year for us, with even more growth expected” 2019 was a strong year for Marks Sattin and I predict that 2020 will be even bigger. We launched four new revenue streams last year (risk, compliance, internal audit and HR) and a new office location (Surrey), so this year we will focus on investing in these as well as looking at adjacent revenue streams to help grow the business. As always, we will invest in our people. I am committed to growing offices and introducing teams and business lines where the demand lies. There will also be a focus on relationship-led recruitment, building on from 2019 when we hosted or partnered on a whopping 30 events across our offices. This is only possible when you have committed sales teams to do the work on organising events for their clients and candidates, as well as a fantastic marketing and support team. “Our client base is unique and provides massive opportunities for us as a business” Marks Sattin is not a business that relies heavily on just one or two major clients, which is unique within recruitment. Our largest client accounts for less than 3% of our total revenue, this is a testament to our stability and presents further opportunity for growth with existing and new clients. “We know what we do is good, but we always want to improve” While Marks Sattin has experienced great success in recent years, it’s important to always be evolving and look at ways to improve. We are proud that of our ten Directors, five are home grown graduates and across them the average tenure in the company is twelve and a half years, which makes us truly unique. Resisting the institutionalisation that can befall other recruitment companies we do also make a point of hiring from different backgrounds and businesses, gathering new ideas and trialling different ways of working. I have big ambitions to take our business to new heights, as a team anything is possible, and we’ll support each other all the way. Interested in joining a forward-thinking, relationship-driven recruitment company that genuinely cares about its people? We’d love to hear from you. Find out more about careers with Marks Sattin or get in touch to start a conversation.                       

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It’s not every day an employee celebrates 15 years working with a company – and certainly not every day that employee is the Managing Director

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Our Road to Success Initiative
Our Road to Success Initiative

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10/11/19

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At Marks Sattin we pride ourselves on supporting our people to be as successful as they can be. One way we do this is through our Road to Success initiative, which provides incentive for our new recruits who have between zero to three months experience in recruitment. The aim of this initiative is to encourage them to hit a billing target within their first two years and, in return, they receive £2,000 towards a holiday of their choice! A career in recruitment can be extremely rewarding and is one of the few industries where you are in control of your own earnings. We provide excellent training programmes for our new and inexperienced consultants, meaning you will receive the best in house training to help you fast track your career and get established in your specialist market. Some short stories from our previous winners: Denford Mukarati joined us in 2016 and is the first winner of our Road to Success initiative. He has consistently worked to hit his goals and continues to drive new business. Well done Denford - read his story here. Alex Simmons joined us in 2018 and is another winner of our Road to Success initiative. He is hardworking, likeable and is always pushing himself to hit personal and organisational goals. Congratulations on winning, Alex - read more of his story here. Nick Georgiou joined after leaving his role of an electrical apprentice in 2016, at the ripe age of 19, and never looked back! He is a committed team player, who believes strongly in the statement that "fear kills more dreams than failure ever will." Congratulations Nick - read more of his story.

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At Marks Sattin we pride ourselves on supporting our people to be as successful as they can be.

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Matthew Wilcox

Matthew Wilcox

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Matthew Wilcox

Hear from Nick about his 'Road to Success'
Hear from Nick about his 'Road to Success'

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10/09/19

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When did you join us?  I joined Marks Sattin in November 2016 at the ripe age of 19. What’s the best thing about working at Marks Sattin? For me it’s the flexibility and autonomy. Of course, when you first start you need to find your feet, but once you hit your KPIs and are established in your market, you are trusted by people of all levels to do your job.  Do you feel like you’ve got a clear career path with us and why? Definitely. When I joined Marks Sattin, I am pretty sure I was the first non-grad junior hire. At the time, I had no experience or understanding of the financial world or recruitment. The management team accommodated this and I spent my first two months as an intern, learning from the best on all things from what our clients do to the full recruitment process.  After a few months I was promoted to Associate Consultant where I was solely working with candidates. After yet another promotion to consultant, I was challenged with starting a new desk from scratch. This proved really successful and the compliance desk has flourished ever since. This challenge led me to my new title of senior consultant. The next step would be either working towards becoming a manager or a principal consultant. The value at Marks Sattin lies in the way you aren’t syphoned into one path, they give you options!  How do you keep yourself motivated on the rollercoaster of recruitment? This is a great question as it is one of the hardest things. Recruitment is known to have a high turnover, I think this is due to people enjoying the highs but not being able to deal with the lows. For me, the best way to keep motivated is to realise that you cannot control everything and fate/luck will play a big part in most of the processes you go through. The second is to have a balance in your life. In my first nine months as a 360 consultant I did nothing else apart from live sleep and breathe recruitment, which resulted in great revenue but led to me being burning out. It’s safe to say I have learnt my lesson. It’s really beneficial to have an end goal in recruitment and be disciplined in order to achieve it, such as buying a house, making £10,000 or buying a new car. Mine has always been the ability to own my own time and manage that myself. I discipline myself and live by the code “fear kills more dreams than failure ever will” and apply this to all aspects of my life. By having these goals you know you are constantly working towards something.  What is your most memorable placement? My second retainer definitely! I was emailed by a client saying that another client had passed them over my details. Great start in my mind! The initial conversations were very consultative and they let me know they were speaking to other agencies in order to determine who would get the role. They decided to work with me and I quickly found them a number of suitable candidates and placed one resulting in a total fee of around £40k! Where will we find you at the weekend?  At the gym. I do a sport called Crossfit which is essentially a horrible mix of Olympic weightlifting, gymnastics and cardio. Random fact about you? I am a really good cook. Read more 'Road to Success' stories here.

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For me, the best way to keep motivated is to realise that you cannot control everything and fate/luck will play a big part in most of the processes you go through.

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Nicholas Georgiou

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A Q&A with Denford - Winner of our Road to Success Initiative
A Q&A with Denford - Winner of our Road to Success Initiative

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01/09/19

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Denford Mukarati | Senior Consultant When did you join the company? September 2016. Tell us about your journey with the company so far? When I started at Marks Sattin I had no previous experience in finance recruitment, and I was aware there were gaps in my knowledge. I originally joined as part of the commerce and industry team focusing on temp part qualified roles. Within my first two years I was given the opportunity to move across divisions and join the financial services team focusing on the same market. Since then, I've continually improved, producing personal record quarters and gaining a deeper understanding of my market. Congratulations on winning £2K to spend on your dream holiday! Do you know where you are going to go? I think it's going to be Dubai! Why do you think you were the first consultant to win this coveted prize? The training programmes at Marks Sattin gave me the confidence in my ability to recruit, this coupled with the great network I have built within the financial services market, has ensured that I have everything I need to succeed. What is the most rewarding part of being a recruitment consultant? Taking clients out on lunches and taking candidates out to celebrate their placements. It's really great to have full control of your day, with a culture where you are encouraged to get out and not be stuck at your desk. Commission is also a big rewarding factor and motivator. What is the most challenging part about being in recruitment? Initially, it's building a temp book and keeping it consistent. This has proven to be the most challenging part of my job. Nevertheless, the financial services market is really fast paced and I'm rarely short of candidates or live jobs. It also helps that the candidate database and retained clients at Marks Sattin are fantastic. Overall, being a recruitment consultant is demanding and you have to continually put the hours in to reap the rewards. Tell us something not many people know about you? I always buy trainers one shoe size smaller. Read more 'Road to Success' stories here. 

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The training programmes at Marks Sattin gave me the confidence in my ability to recruit, this coupled with the great network I have built within the financial services market, has ensured that I have everything I need to succeed.

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Denford Mukarati

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We hear from Alex, a winner of our road to success initiative
We hear from Alex, a winner of our road to success initiative

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01/09/19

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Alex Simmons | Senior Consultant Tell us about your journey with the company so far? Upon returning to the UK in 2018, after working as a Customer Experience Consultant in Australia, I joined Marks Sattin to recruit for the project/programme management dual desk, and as one of the first hires on the technology team. Within the first 6 months, there were close calls, spills and thrills. I am still learning as new situations continue to be thrown at me, no matter how absurd they seem on the surface. My real success started to kick off from the 9 month mark, where I was experiencing regular accomplishment on both a contract and permanent basis. With a promotion to senior consultant and record billings in 2019, the next steps are looking to the future, seeing how we can continue to grow the division, and where I need to be in the next few years to start to build out my own team.  Congratulations on winning £2K to spend on your dream holiday! – Where do you plan on going? No idea just yet, although I like the idea of the Philippines, Bali, Maldives, Mauritius or New Zealand. How many countries have you travelled to already? Too many to count - I've done majority of SEA, Australia, Europe and a small glimpse of Canada.  What set's Marks Sattin apart from other recruitment agencies? They have the best approach to targets and work environment. As an autonomous person, I've always been self-driven, and Marks Sattin allow you to reach your targets, in your own individual way. On the technology team we decide how our desk is structured, we remain specialised and decide our own fate in terms of success. Each consultant has a vested interest. There are also no strict KPIs, or being forced to meet weekly call logs/meetings. What factors do you think contributed to you winning this coveted prize? My manager Mike has been a great mentor to me since starting, guiding me through the tough times and advising me through the good times to keep the momentum going. The atmosphere in the team is definitely a positive and productive one which really helps rally us together. It's beneficial to build up a good contract book, and combine this with some perm placements, to reach targets. What do you enjoy most being a recruitment consultant? I'd be lying if I didn't say the commission. Another key part of the role is relationship building, not only with candidates and clients alike, but also on a social level internally within MS.  Tell us something not many people know about you? I have a twin. I regularly wear a certain colour shirt as per each day of the week, such as yellow Wednesdays and stripy Thursdays. As an autonomous person, I've always been self-driven, and Marks Sattin allow you to reach your targets, in your own individual way. Read more 'Road to Success' stories here.

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As an autonomous person, I've always been self-driven, and Marks Sattin allow you to reach your targets, in your own individual way.

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Spotlight Series: Oliver Malik | Graduate in London
Spotlight Series: Oliver Malik | Graduate in London

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08/08/19

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Oliver Malik took a placement opportunity with us as part of his university degree, we sadly had to say goodbye to him recently, but before he left we sat with him to find out everything on his year placement with us. How did you secure your placement year with us?  I was looking for a placement in sales and a friend at university suggested I have a look into recruitment, particularly Marks Sattin. After doing some research and applying online, I had an initial phone call and was quickly invited to the London office to meet some managers and directors. A few weeks later I received a call asking me to come back for an introduction to the C&I qualified temp team, who I would be working with for the year. What made you take this one over other placement opportunities?  I had a little recruitment and sales opportunities on the go, however the opportunity at MS was offering a much broader role, with a lot more responsibility. Also, having met the wider team before I joined, I felt that MS was the best cultural fit for me. Tell us about your team, and what responsibilities your placement role involved? I work on the qualified interim team, managed by Sub Malik, which covers all of the commerce and industry sector. My specialism was focused on various roles and seniority, for clients within the retail, media, advertising and FMCG. Having 360 responsibility as a key element of my role, I had the chance to get involved in everything from managing the candidates through to dealing with the end client and developing new business. This exposed me to all the areas of the business. What surprised you most about your placement year? The biggest surprise has been the people I’ve worked with! This has been my first experience of working life and I didn’t expect to be working with such a good group of people. My team and the wider division have been very helpful throughout the year and are always up for a laugh. What has been your key takeaway from your time with us? I will take a lot away from my placement year. However, one key aspect is my ability to communicate and present professionally, which has developed after having the opportunity to go out and lead meetings with senior clients.   Now that you have had a taste of recruitment, do you reckon you might come back after you have graduated!? I have really enjoyed my placement year with MS, it’s been great for my development and a good fit culturally. If I had the opportunity to come back after graduation, I definitely would! If you would like to read more stories from our employee spotlight series or have an anonymous chat to our internal recruitment team about anything recruitment career related, visit our Careers site where you can use our online chat function!

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Matthew Wilcox

Matthew Wilcox

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Matthew Wilcox

Learn more about Lucy, our candidate experience guru, based in our Reading office
Learn more about Lucy, our candidate experience guru, based in our Reading office

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24/07/19

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When did you join Marks Sattin and what does a day as a candidate experience and resourcing consultant look like? I joined the team in January 2018. My role is unique and involves supporting our consultants in finding high calibre candidates to ensure client needs are always met. I then manage the candidates’experience, ensuring as a team we can assist them in their search for a new role and make the process as smooth as possible. What’s the most challenging aspect of your role? The most challenging part of my role is sourcing the correct candidates, managing their expectations and aligning them with clients. Candidates are in high demand in the market, so they can be placed within a matter of days. This breeds quite a high pressure environment, where you have to work at a fast pace to make sure you secure the top talent in the market. What has been the highlight of working with us so far? Working with a great team and supportive managers! Marks Sattin offer a completely different culture to other agencies; everyone is encouraged to have an influence over how they run their desk, opinions and suggestions are welcomed, there is no micromanagement and employees genuinely care about one another. The business also organise brilliant events to ensure we are all kept in the loop and have the chance to reconnect with colleagues in our other regional offices. What’s it like working at Work.life, co-working space? A co-working environment is a new experience for me, but one I would definitely encourage! Every day, you get to meet so many people from different walks of life. The Work.Life team organise many events, including a weekly beer and pizza night, which is a massive perk! Where will we find you at the weekend? In the pub with friends! Random fact? I’ve driven round the same one way system, the wrong way, twice! Hear more stories from our spotlight series here. If you would like to have an anonymous chat to our internal recruitment team, visit our Careers site where you can use our online chat function!

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I joined the team in January 2018. My role is unique and involves supporting our consultants in finding high calibre candidates to ensure client needs are always met.

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Lucy Dickinson

Lucy Dickinson

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Lucy Dickinson

Nicholas Georgiou shares his rules for success and spills on his most memorable placement
Nicholas Georgiou shares his rules for success and spills on his most memorable placement

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24/07/19

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When did you join us and what were you doing before Marks Sattin? I joined Marks Sattin in November 2016 at the ripe age of 19. Before this, I was an electrical apprentice. What’s the best thing about working at Marks Sattin? For me it’s the flexibility and autonomy. Of course, when you first start you need to find your feet, but once you hit your KPIs and are established in your market, you are trusted to do your job.  Do you feel like you’ve got a clear career path with us and why? Definitely. When I joined Marks Sattin, I am pretty sure I was the first non-graduate junior hire. At the time, I had no experience or understanding of the financial world or recruitment. The management team accommodated this and I spent my first two months as an intern, learning from the best on all things from what our clients do to the full recruitment process. After a few months I was promoted to Associate Consultant where I was solely working with candidates. After yet another promotion to consultant, I was challenged with starting a new desk from scratch. This proved really successful and the compliance desk has flourished ever since. This challenge led me to my new title of senior consultant. The next step for me would be either working towards becoming a manager or a principal consultant. The value at Marks Sattin lies in the way you aren’t syphoned into one path, they give you different options. How do you keep yourself motivated on the roller coaster of recruitment? This is a great question as it is one of the hardest things. Recruitment is known to have a high turnover, I think this is due to people enjoying the highs but not being able to deal with the lows. For me, the best way to keep motivated is to realise that you cannot control everything and luck will play a big part in most of the processes you go through. The second is to have a balance in your life. In my first nine months in a 360 consultant role I did nothing else apart from live sleep and breathe recruitment, which resulted in great revenue but led to me being burning out. It’s safe to say I have learnt my lesson! It’s really beneficial to have an end goal in recruitment and be disciplined in order to achieve it, such as buying a house, making £10,000 or buying a new car. Mine has always been the ability to own my own time and manage that myself. I discipline myself and live by the code “fear kills more dreams than failure ever will” and apply this to all aspects of my life. By having these goals you know you are constantly working towards something. What is your most memorable placement? Definitely my second retainer! I was emailed by a client saying that another client had passed them my details. Great start in my mind! The initial conversations were very consultative and they told me they were speaking to other agencies in order to determine who would get the role. They decided to work with me and I quickly found them a number of suitable candidates and placed one resulting in a total fee of around £40k! Where will we find you at the weekend?  At the gym. I do a sport called Crossfit which is essentially a horrible mix of Olympic weightlifting, gymnastics and cardio. If you would like to read more stories from our employee spotlight series or have an anonymous chat to our internal recruitment team about anything recruitment career related, visit our Careers site where you can use our online chat function!

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I joined Marks Sattin in November 2016 at the ripe age of 19. Before this, I was an electrical apprentice.

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Nicholas Georgiou

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Nicholas Georgiou

Nicholas Georgiou

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Nicholas Georgiou

Jamie shares what he believes sets Marks Sattin apart
Jamie shares what he believes sets Marks Sattin apart

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22/05/19

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When did you join us and how has your journey been so far?   I joined Marks Sattin in Summer 2018 and so far my journey has been really positive. Although there have been ups and downs, the leadership team constantly encourage me and remind me that recruitment can be a roller coaster.   Why recruitment?   I studied a Sports Coaching degree at the University of East London where I graduated in 2015 with a 2:1. I planned on becoming a PE teacher and study towards my PGCE but changed my mind, conveniently at the same time my friend recommended recruitment. A few interviews later, I got a job doing compliance for a healthcare recruitment company and quickly realised I would be well suited to a consultant role. I was particularly interested in a role where I could manage both the client facing and candidate side of the business.  A year later I was offered my first consultant role in an education recruitment firm where I spent two years. After spending two years in education I wanted to take the next progressive step and work in the city. Luckily enough, Marks Sattin contacted me expressing interest and after meeting a number of the managers, I knew it was the right fit for me.   What makes Marks Sattin different to other recruitment firms?   A large part of Marks Sattin’s culture is down to the guidance and training provided, with weekly training sessions and ongoing development provided by all the senior management you never feel left behind. They provide a route into finance recruitment for people from all backgrounds, from graduates to senior consultants, creating an inclusive environment with people from all walks of life, forming a massive part of the company culture.   Random fact about you?   I am a qualified football coach and have coached in special needs schools for a number of years.  Hear more stories from our employees here. If you would like to have an anonymous chat to our internal recruitment team about anything recruitment career related, visit our Careers site where you can use our online chat function!

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I planned on becoming a PE teacher and study towards my PGCE but changed my mind, conveniently at the same time my friend recommended recruitment.

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Jamie Smith

Jamie Smith

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Jamie Smith