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Private Equity Market Trends in Consumer Retail & Services

Carmine Scalzo our consultant managing the role
The consumer retail and services sectors are undergoing significant transformations in response to evolving macroeconomic conditions. With the Federal Reserve's decision to cut interest rates, there's a renewed momentum in global deal activity, particularly in the consumer staples and nondiscretionary segments. This shift is primarily driven by the need for strategic buyers to leverage strong balance sheets to enhance and modernise their portfolios.
In contrast, financial buyers are cautiously navigating the high interest rate environment. The increased cost of financing and unfavourable valuations has led to a build-up of dry powder as they wait for more favourable conditions. The market is divided, with premium assets still commanding high multiples, while other deals face heightened scrutiny and longer diligence processes.
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Decoding trends in deal activity

Deal activity in the consumer retail and services sectors is showing signs of recovery, although still trailing behind pre-pandemic levels. The market is characterised by a notable increase in strategic acquisitions, particularly in subsegments like food, beverage, and pet products. These areas are seeing more favourable conditions compared to discretionary goods, which remain under pressure due to declining consumer confidence and spending.

Despite the overall contraction in deal activity over recent years, there are early indicators of stabilisation. As the market approaches the bottom, fluctuations in deal count are shrinking, suggesting a steady state may be on the horizon. The persistent demand for nondiscretionary products and services continues to drive deal activity, with strategic acquirers capitalising on opportunities to enhance their portfolios.

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Investor strategies in a high interest rate climate

In a high interest rate environment, investor strategies are evolving. Strategic acquirers are leveraging their robust financial positions to pursue acquisitions that align with long-term growth objectives. This approach allows them to absorb higher costs and pass them on to consumers, thereby maintaining profitability. Conversely, financial buyers are adopting a more cautious stance, focusing on deals with clear paths to profitable growth.

The divergence in strategies highlights the importance of selecting the right targets with strong revenue and profit profiles. Investors are increasingly prioritising omnichannel capabilities and digital transformation initiatives to drive value creation. The emphasis on operational efficiency and customer engagement is critical in navigating the challenges posed by the current economic market.

Performance of consumer staples and discretionary segments

The performance of consumer staples and discretionary segments reflects the broader economic trends. Consumer staples, which include essential goods, have shown resilience, benefiting from steady demand and strategic portfolio augmentations. Subsegments like personal beauty and wellness products and vitamins, minerals, and supplements are experiencing growth, driven by consumer health trends and the increasing importance of wellness.
In contrast, the consumer discretionary segment faces significant challenges. Subsegments such as clothing, footwear, and accessories are grappling with shifting consumer preferences and supply chain disruptions. The decline in discretionary income and consumer confidence is exacerbating the pressure on these businesses, leading to a focus on operational efficiencies and cost reductions.

The role of omnichannel and digital transformation

Omnichannel strategies and digital transformation are playing pivotal roles in the evolution of consumer retail and services. With the deprecation of third-party cookies and increasing customer acquisition costs, businesses are refining their omnichannel operations to maximise returns. This strategic shift is essential to cater to the changing consumer behaviour and the growing preference for seamless online and offline experiences.
Retailers that successfully integrate digital capabilities with traditional retail models are better positioned to capture market share. Investments in technology to enhance supply chain efficiency, customer engagement, and data analytics are becoming critical differentiators. In a previous article we have discussed how technology is transforming professions , the ability to adapt to these technological shifts will determine the long-term success of businesses in the consumer retail and services sectors.

Market analysis: private equity consumer markets in the UK

The UK consumer markets are currently navigating a unique set of challenges, markedly influenced by macroeconomic forces and government policy. For finance leaders, business owners, and C-suite executives in consumer markets, understanding and adapting to these trends is crucial for long-term success and resilience.
Three key drivers currently shaping private equity (PE) activity within UK consumer markets are inflation, interest rates, and the geopolitical landscape. In this section we will discuss their impact on businesses and investment strategies.

Inflation and consumer buying behaviour

Inflation in the UK remains a critical factor influencing consumer behaviour. Rising prices are eroding disposable incomes, leading to a shift in spending habits as consumers increasingly prioritise value for money. For businesses dependent on discretionary spending, this presents both risks and opportunities.

From a private equity perspective, businesses offering affordable alternatives are proving particularly attractive. Discount retailers, subscription services, and direct to consumer models are outperforming in this price sensitive environment. However, at the same time, portfolio companies need to manage rising input costs and operational inefficiencies that could impact profitability.
Strategic Response:
  • Operational efficiencies: Leveraging data analytics to reduce costs and optimise supply chains.
  • Value-driven communications: Helping portfolio companies effectively communicate their value propositions to cost-conscious consumers.

Interest rates and access to capital

Higher borrowing costs are tightening access to capital for both businesses and private equity firms. For PE firms reliant on debt-financing for transactions, this presents significant headwinds, particularly for leveraged buyouts.
Nonetheless, the current climate is spurring cautious yet opportunistic behaviour. Firms are increasingly targeting companies with stable cash flows and strong fundamentals over high-growth prospects in riskier segments. This focus reflects a more defensive investment approach.
Strategic Response: 
  • Selective acquisitions: Targeting resilient businesses that demonstrate sustainability during volatile market conditions.
  • Debt structuring: Collaborating with lenders to explore innovative and flexible financing solutions.

Geopolitics and policy implications

Geopolitics and government policy is another factor contributing to market uncertainty. The budget last year will have a substantial impact on businesses as they come into force in 2025, especially in consumer markets. 
Private equity firms took a cautious approach, closely monitoring policy announcements that could have implications for both existing and future investments. In response to anticipated shifts in government activity, many portfolio companies engaged in proactive scenario planning to prepare for different political outcomes.
Strategic Response:

  • Scenario planning: Modelling outcomes based on potential policy changes to remain agile.
  • Regulatory monitoring: Constantly tracking changes in consumer protection and trade regulations to adapt investment strategies accordingly.

What this means for businesses

For leaders in consumer markets, these trends demand a proactive approach. Robust cost control, adaptable business models, and resilience planning will be critical to navigating the oncoming challenges while capitalising on emerging opportunities. Meanwhile, having the backing of strategic private equity partners with deep sector expertise can provide the resources and guidance necessary to thrive under such market conditions.
PE firms need to focus on a collaborative investment strategy that balances short-term challenges with long-term value creation. Strengthening portfolio companies’ market positioning and ensuring operational efficiency will safeguard returns and foster growth over time.

Final thought

Looking ahead, the future of consumer retail and services is intertwined with broader economic recovery trends. While the market is expected to stabilise, we may not see a full recovery until H2 2025. Businesses that prioritise innovation, agility, and customer centric strategies will be well-equipped to capitalise on emerging opportunities.
For businesses and private equity firms alike, adapting with a focus on resilience, operational excellence, and strategic foresight is key.
Whether you’re navigating the complexities of rising costs, planning for policy-driven changes, or recalibrating for shifting consumer behaviours, staying informed about evolving market drivers is critical to making effective, forward-looking decisions. Investor interest is likely to remain concentrated in segments that offer resilience and growth potential. As consumer preferences continue to evolve, companies that embrace sustainable practices, personalised offerings, and digital transformation will thrive. The path forward requires a delicate balance between navigating immediate macroeconomic challenges and positioning for long-term growth.
In conclusion, the consumer retail and services sectors are navigating a complex set of economic dynamics. While challenges remain, the sectors are adapting through strategic acquisitions, digital transformation, and a focus on consumer needs. The coming years will be crucial in shaping the trajectory of these industries as they continue to evolve amidst ongoing economic fluctuations.

How Marks Sattin can help

Established nearly 40 years, our Commerce & Industry recruitment specialists bring a wealth of strategic knowledge and expertise together to help businesses. We are able to deliver the best candidates and services for our clients, ultimately helping them to save time, effort and money, and enabling them to focus on their core business needs. 

If you have a vacancy at your organisation that you would like to discuss, you can submit a brief here. If you are interested in changing roles, you can search our live Commerce & Industry jobs here

16/01/25
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