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Client Solutions Business Analyst

London

Client Solutions Business Analyst

  1. Permanent
£40,000 - £45,000 per annum + Additional Benefits
BBBH192439

London

The details

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Client Solutions Business Analyst

Employment Type: Permanent
Salary: £40,000 - £45,000
Industry: Insurance Technology
Location: Central London (Hybrid - 2 days on-site)
Start Date: ASAP


About the Company

A market-leading technology provider within the insurance sector, delivering advanced SaaS solutions that transform how businesses operate. With a global footprint spanning over 40 countries and a platform processing billions in transactions annually, this organisation is renowned for innovation, scalability, and shaping the future of insurance technology.


Why Work Here?

  • Join a collaborative, high-performing team in a supportive environment
  • Learn from experienced leaders with backgrounds in top-tier consulting and technology strategy
  • Benefit from structured training, mentoring, and regular feedback to accelerate your development
  • Clear progression path with opportunities to move into senior and leadership roles
  • Flexible working arrangements: up to 3 days remote per week
  • Competitive salary, annual reviews, and performance-based bonus schemes
  • Access to company share incentive programs

The Position

As a Client Solutions Business Analyst, you'll play a key role in delivering tailored solutions and ensuring clients unlock the full potential of a highly configurable platform. Responsibilities include:

  • Collaborating with clients to understand requirements and design effective solutions
  • Supporting sales discussions through workshops, demonstrations, and technical proposals
  • Producing detailed documentation including solution designs and process flows
  • Solving complex technical challenges using structured, logical approaches
  • Acting as a bridge between clients and internal product teams to ensure successful delivery
  • Identifying gaps in solutions and recommending enhancements for future development

You'll take ownership of projects early on and receive regular feedback to support your growth.


Career Path

This role offers a transparent progression framework with quarterly feedback and annual reviews. Moving into senior roles will involve:

  • Leading projects and managing resources
  • Coaching and mentoring junior team members
  • Building strong relationships with senior client stakeholders
  • Taking on line management responsibilities and contributing to training programs

Training & Development

The company prioritises professional growth through:

  • Comprehensive onboarding and close mentoring for new joiners
  • Opportunities for industry-recognised certifications
  • Paid time and funding for external courses
  • Regular internal sessions led by senior management to share best practices

Candidate Profile

We're looking for individuals who demonstrate:

  • 2-4 years' experience in a Business Analyst or similar technical role
  • Strong academic background (STEM degree preferred, 2:1 or above)
  • Big 4 consulting experience (highly desirable)
  • Excellent problem-solving and analytical skills
  • Strong communication and stakeholder management abilities
  • Ability to thrive in a fast-paced, collaborative environment
  • Technical proficiency (e.g., Word, Excel, SQL) and willingness to learn new tools
  • Confidence, initiative, and a track record of delivering successful projects

Ready to take the next step in your career? Apply today!

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit https://www.markssattin.co.uk/privacy and https://uk.grafton-recruitment.com/en/privacy-policy-1 for our privacy policy.

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