Client Solutions Business Analyst

Employment Type: Permanent
Salary: £40,000 - £45,000
Industry: Insurance Technology
Location: Central London (Hybrid - 2 days on-site)
Start Date: ASAP

About the Company

A market-leading technology provider within the insurance sector, delivering advanced SaaS solutions that transform how businesses operate. With a global footprint spanning over 40 countries and a platform processing billions in transactions annually, this organisation is renowned for innovation, scalability, and shaping the future of insurance technology.

Why Work Here?

• Join a collaborative, high-performing team in a supportive environment
• Learn from experienced leaders with backgrounds in top-tier consulting and technology strategy
• Benefit from structured training, mentoring, and regular feedback to accelerate your development
• Clear progression path with opportunities to move into senior and leadership roles
• Flexible working arrangements: up to 3 days remote per week
• Competitive salary, annual reviews, and performance-based bonus schemes
• Access to company share incentive programs

The Position

As a Client Solutions Business Analyst, you'll play a key role in delivering tailored solutions and ensuring clients unlock the full potential of a highly configurable platform. Responsibilities include:

• Collaborating with clients to understand requirements and design effective solutions
• Supporting sales discussions through workshops, demonstrations, and technical proposals
• Producing detailed documentation including solution designs and process flows
• Solving complex technical challenges using structured, logical approaches
• Acting as a bridge between clients and internal product teams to ensure successful delivery
• Identifying gaps in solutions and recommending enhancements for future development

You'll take ownership of projects early on and receive regular feedback to support your growth.

Career Path

This role offers a transparent progression framework with quarterly feedback and annual reviews. Moving into senior roles will involve:

• Leading projects and managing resources
• Coaching and mentoring junior team members
• Building strong relationships with senior client stakeholders
• Taking on line management responsibilities and contributing to training programs

Training & Development

The company prioritises professional growth through:

• Comprehensive onboarding and close mentoring for new joiners
• Opportunities for industry-recognised certifications
• Paid time and funding for external courses
• Regular internal sessions led by senior management to share best practices

Candidate Profile

We're looking for individuals who demonstrate:

• 2-4 years' experience in a Business Analyst or similar technical role
• Strong academic background (STEM degree preferred, 2:1 or above)
• Big 4 consulting experience (highly desirable)
• Excellent problem-solving and analytical skills
• Strong communication and stakeholder management abilities
• Ability to thrive in a fast-paced, collaborative environment
• Technical proficiency (e.g., Word, Excel, SQL) and willingness to learn new tools
• Confidence, initiative, and a track record of delivering successful projects

Ready to take the next step in your career? Apply today!