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Finance Service Desk Analyst

Leeds, West Yorkshire

Finance Service Desk Analyst

  1. Permanent
£29,000 - £31,000 per annum
BBBH190294

Leeds, West Yorkshire

The details

Marks Sattin is working with a leading global law firm to recruit a Finance Service Desk Analyst.

As a Finance Service Desk Analyst, you'll be the first point of contact for finance-related queries from internal teams and external suppliers.



Our client is looking for candidates with a good understanding of billing and payments with an interest in a career within finance. This role is ideal for someone with strong communication skills and a background in finance support or service desk environments.



For this role, they will pay up to £31,000 on a 35 hour working week and hybrid working (50% WFH). Other benefits include up to 28 days holiday (plus BH) and a bonus scheme!



Key Responsibilities of the role include:


  • Provide first-line support for finance queries and issues.
  • Manage and resolve tickets across various finance workstreams.
  • Communicate clearly and regularly with stakeholders.
  • Collaborate with other teams to ensure timely resolution.
  • Contribute to process improvements and team reporting.
  • Maintain documentation and support daily operational tasks.

What We're Looking For


  • Strong communication and customer service skills.
  • Experience using ticketing systems (ideally ServiceNow).
  • Ability to prioritise, manage time, and work under pressure.
  • Numerate with good problem-solving skills.
  • Professional and proactive attitude.
  • Understanding of finance processes (e.g., billing, payments).



If this could be of interest, please apply!

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit https://www.markssattin.co.uk/privacy and https://uk.grafton-recruitment.com/en/privacy-policy-1 for our privacy policy.

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