The Office 365 Product Manager will be the subject matter expert for Office 365 and responsible for driving user adoption to maximise the value of investment in Office 365. You will work with the IT team, the wider business and the managed service providers to develop adoption and increase the value from the Microsoft O365 technology stack and other applications and solutions across the firm.

Key responsibilities:

• Driving adoption of Office 365 across the business to enable the firm to manage processes easily, collaborate with colleagues, clients and third parties effectively and confidentially produce reports based on reliable data;
• Establishing effective working relationships with colleagues at all levels across the organisation, including line managers, power users and champions, to ensure that the full value of the firm's investment in Office 365 is realized;
• Owning the Office 365 roadmap and product backlog, working with the Head of IT and business stakeholders to determine how and when apps and features will be brought into service or deprecated;
• Developing and agreeing the architecture, taxonomies, standards and governance for O365 and then ensuring new Teams, SharePoint sites, O365 groups, etc are created in line with that;
• Working with the IT team, Service providers, Change Management, Project Management and Training functions to plan implementations, migrations and enhancements;
• Monitoring statistics to ensure use apps are well used across all teams, decommissioning areas that are no longer required;
• Identifying candidate processes for migration to Office 365 then specifying and implementing the best solution;
• Promoting an organisation wide commitment to change and the adoption of good practice to ensure the organisation's corporate strategy is realised;
• Be the primary technical resource for the Microsoft Office 365 technology stack: Exchange online, Teams, SharePoint/OneDrive, Intune, Power Automate, Azure AD, etc;
• Design, implement, maintain, document, develop and support the firm's adoption of, and increase the value from, the Microsoft Office 365 technology stack;
• Assisting in reviews of third party applications and reviewing their integration possibilities;

Key skills and experience

• Significant, proven experience of implementing solutions based on Office 365;
• Excellent knowledge of all O365 apps.
• High attention to detail, able to produce work/documentation of a consistently high standard;
• Experience and skills in project management, training/coaching, stakeholder management, influencing, negotiating, presentation and demonstrations;
• Must be able to work as part of a team and possess excellent communication skills both written and verbal;
• Proven experience of being able to work under pressure and meet tight deadlines - Good time management skills, ability to prioritise workload and have a flexible approach;
• MCSE or equivalent knowledge/experience;