Business Analyst

A property management company are seeking to hire a Business Analyst to join there UK wide Business Analysis team. Candidates can be based anywhere in the UK and very rare occasional travel to a local site will be required.

Key Skills

The Business Analyst is expected to work under general direction within a clear framework of accountability, exercising substantial personal responsibility and autonomy. They should be able to plan their own work to meet given objectives and processes and influence their team and specialist peers internally. They have some responsibility for the work of others and for the allocation of resources.

They should be able to make decisions which influence the success of projects and team objectives and perform a broad range of complex technical or professional work activities, in a variety of contexts. They must be capable of selecting appropriately from applicable standards, methods, tools and applications and demonstrate an analytical and systematic approach to problem solving, communicating fluently orally and in writing, and be able to present complex technical information to both technical and non-technical audiences. They must be able to plan, schedule and monitor their work to meet time and quality targets and in accordance with relevant legislation and procedures, rapidly absorbing new technical information and applying it effectively.

They should have a good appreciation of the wider field of information systems, their use in relevant employment areas and how they relate to the business activities of the organisation.

Key Responsibilities

Business analysis and process management

• Work with business unit/directorate/functional leads to document and prioritise new business requirements, whilst also working with Business Relationship Managers, CyberSec, Infrastructure and Architecture to transform these requirements into fit-for-purpose solution designs for implementation.

• Work with Business Relationship Managers to help move project ideas into the Project Initiation Stage.

• Elicit requirements and their accurate prioritisation using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and task and workflow analysis.

• Develop, own and obtain business sign-off of the Functional and Non-Functional Requirements Specifications.

• Liaise with IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions.

• Negotiate innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards.

• Support the Business Intelligence (BI) team by obtaining confirmation and clarity of business requirements for data visualisations/dashboards being developed, where required.

• Work with multiple stakeholders to assess the impact of proposed solutions, facilitate deployments and minimize disruption to services

• Develop and own user stories and acceptance criteria for all agile development.

• Support backlog refinement and lead backlog refinement when required.

• Support test leads in user acceptance testing.

• Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details.

• Design and specify workflows, approval processes, and validation rules based on internal stakeholder requirements.

• Produce process documentation using standard BPMN.

• Develop as-is and to-be process maps and use industry recognised process improvement techniques, such as Six Sigma, to identify and propose opportunities for improving processes.

• Develop acceptance criteria for testing in consultation with customers and to the standards required by the testing team.

Stakeholder management and Leadership

• Lead requirements gathering workshops and other meetings with stakeholders to elicit requirements.

• Work directly with and serve as a liaison between business units, technology teams and support tea

• Gain a thorough knowledge of the domain of the organisation and apply the knowledge effectively in unfamiliar situations.

• Act as a Business Partner for the team, forging strong, positive working relationships with customers and taking the time to understand the way in which the business works.

• Serve as a conduit between the customer community (internal and external customers) and the software vendors/partners through which requirements fl

• Liaise with vendor partners to identify optimal solutions to meet business requirement

• Drive and challenge business units on their assumptions of how they will successfully execute their plans and tasks as part of an over-arching programme or project.