Duties will include:

• Management of large value/volume high profile customers
• Proactively work high volume and/or high value customer deductions to remove negative cash flow implication and risk to the business
• Drive query resolution through close liaison with all other internal departments, customers and vendors as appropriate
• Effective communication with all customers through portals, email and phone
• Reconciliation & clear down of high-volume accounts to reduce ageing
• Production of account status reports for overview to major stakeholders
• Some credit risk analysis to include review and interpretation of credit reports
• Some management of credit limits in line with credit policy & credit insurance policy guidelines
• Attend off-site meetings, as appropriate, for dispute resolution purposes
• Actively participate in recurring and special projects, as necessary

Experience & Skills requirements:

• Intermediate to Advanced excel skills & good working knowledge of Outlook
• Numerate with an excellent ability to analyse large data sets
• Problem solving skills and thinking outside the box is a prerequisite
• Excellent organisational and time management skills is vital
• Accuracy and attention to detail are essential
• Ability to work as part of a hard-working team to meet deadlines and targets
• SAP experience