Credit Specialist
Liverpool
£25,000 per annum

My high-profile client is looking for a Credit Specialist to become a valued asset of the Finance department, in the Credit Control team to support the ongoing finance processes. The role is based in Liverpool on a full-time basis (37.5 hours a week) with 3 days working from home available after the probationary period.

Your key duties and responsibilities will include:

• Managing and minimising aged debt, whilst striving to achieve monthly cash collection targets. Your key focus being on debt 90 days or over.
• Working within a medium sized team but being able to prioritise your own portfolio of work throughout the month, as well as adopting a collaborative approach with various teams across the business, especially Legal Ops.
• It is essential for you to have wide ranging current experience of dealing with complex clients - including being able to reconcile any discrepancies.
• The role will involve you working closely with the Billing team and Cashiers team, ensuring all teams work as part of a tight knit unit on an ongoing basis.
• Gaining knowledge of all billing requirements and key contacts for your portfolio of accounts.
• You are prioritising your workload throughout the month to hit debt reduction targets most effectively.
• Acting as a main point of contact for all Credit Control queries on your portfolio of clients.
• Chasing overdue invoices by telephone, email & letter within agreed timescales.
• Sending out monthly client statements/letters.
• Handling disputed bills and negotiating to bring payment within the agreed terms.
• Providing accurate advice on billing queries and taking appropriate action.
• Maintaining accurate records of all chasing activity using the Accounts Receivable Collections System (ARCS).
• Distributing monthly reports to fee earners, keeping them informed of aged debt.
• Understanding of SAR rules on moving client account monies to clear bills.
• Regular meetings with Fee Earners to ensure all debts are managed and minimised.
• Maintaining the confidence of Fee Earners and Partners through positive results.

Requirements:
Essential:

• Wide ranging experience of handling a large volume of invoices.
• Excellent decision making and problem-solving ability.
• Experience of face-to-face exposure with senior people within a business
• Accuracy and attention to detail with an aptitude for reconciliations
• Strong organisational skills/negotiation skills and Excel skills
• Knowledge or awareness of the Chartered Institute of Credit Management (CICM)
• Knowledge or awareness of Chartered Institute of Credit Management Quality Award (CICMQ)

• Take a proactive approach and actions to resolve billing issues and to relationship building with the ability to manage difficult relationships.

Desirable:

• Experience collaborating with colleagues up to Partner level.
• Familiarity with 3E accounting system
• Familiarity with ARCS system

As well as being immensely proud of the work they carry out for their clients and the culture they provide, they offer a wide range of benefits including:

• 28 days' annual leave plus bank holidays (pro-rated for part time)
• Hybrid model after the probationary period (3 Days working from home)
• Healthcare cover/ Medicash
• Pension plan
• Life Insurance 4 x salary
• Interest free travel loan scheme
• Employee Assistance Programme including counselling, legal and consumer advice service.
• Discounted gym membership
• Discounted dental scheme.
• Cycle to work scheme.

If you are interested in the role, please apply via the link OR send me your CV via email: terri.bishop@markssattin.com