I'm currently working with a leading Professional Services Firm who are currently looking for an IT Business Relationship Manager

You will join a growing team on a permanent basis with the role paying up to £60000 + Benefits.

The IT BRM will act as a bridge between the IT function and the customer base ensuring that IT services are adopted and understood,equally that new opportunities and challenges are identified and engaged back into the IT function. Partnering with the customer base defining opportunities, identifying and aid prioritisation aligning with criteria (e.g.,ROI,productivity and compliance).

You will translate business needs into strategic roadmaps and advise on tech innovation and options. Then translate for IT function understanding to the business fit, ensuring IT priorities and work is aligned with the business focus.

• Manage the relationship between IT & the Advisory Stream; taking ownership and responsibility for the overall delivery of meeting the business needs while working with the IT solution designers & architects to ensure the development adheres to IT's agreed architectural design and strategic direction
• Engage and communicate with the business across all business streams to the agreed level and develop an overall positive impression of the IT service
• Be the point of escalation with service delivery issues and be engagement function for pro-active Tech Support
• Manage the relationship between IT and the business units, including the support functions such as HR, Finance, Marketing and Facilities, maintaining open lines of communication
• Understanding business needs and pressures, educating the IT function
• Continual market research understanding innovation and digital products offered by competitors
• Work with vendors and IT ensuring relevant solutions, service or changes are implemented

The succesful candidate will have;

• Experience within a professional services org, ideally partnerships
• Understanding the IT industry; e.g Project management and business analysis
• Understand current business problems and pressures articulating how IT can assist
• Ability influencing and persuading others outside direct control
• Demonstrable skills influencing and negotiating (Method, technique)
• Great stakeholder management