IT Support Engineer, Helpdesk Support Engineer
London
IT Support Engineer, Helpdesk Support Engineer
London
The details
This vacancy has now expired.
Start your job searchLeading client in retail space requires a solid IT Support Engineer / Helpdesk Support Engineer to provide 1st line support to internal users & sales staff. Operating in the retail space (head office, retail stores, online & distribution centres) you will be part of a premium brand that is transforming their business model, now is an exciting time to join
Expertise & Responsibilities
- Solid experience as IT Support Engineer, IT Support Technician, 1st Line Engineer, Helpdesk Engineer, Helpdesk Support Engineer or similar
- You will provide 1st line support to internal customers, responding to system alerts & calls (head office, retail stores, online & distribution centres)
- Strong troubleshooting & diagnosis skills to deal with issues & faults swiftly, escalating where necessary
- Knowledge of Windows XP, 10, O365, AD & networks, with understanding of mobile device management
- Hardware & software asset management
- Liaising with third-party suppliers where necessary
- As IT Support Engineer, Helpdesk Support Engineer, you will be client focused with a willingness to learn new skills
Please send your cv now, this is a priority position
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