Sales Ledger Coordinator

Minimum of 4 years experience of global Sales Ledger experience.

Job Summary

Responsible for preparing and distributing sales invoices, copy invoices and credits to customers, monitoring and organising customer responses and creating correcting credits/journals. Will proactively improve procedures to reduce errors in sales order processing and invoicing and support the credit control function to review customer payments and allocate some cash receipts.

Key Responsibilities

• Ensuring invoice accuracy and feeding back issues and errors to appropriate business units.
• Supporting process improvement.
• Ensuring accuracy of sales order processing.
• Ensuring documentation is up to date.

Duties

• Review sales orders delivered report for errors before invoicing.
• Manually generate invoice batches to customers. For different regions across the globe.
• Respond to invoice queries.
• Correct customer billing issues. Confirm sales tax treatments if queried.
• Process credits and refunds as required.
• Allocate open receipts & invoices.
• Reconcile sales ledger accounts. Manage discrepancies.
• Raise IT issues and be part of the change management process to ensure accuracy.
• Work with other departments to improve documentation and processes.
• Arrange meetings with other departments, minute them and follow up on actions.
• Any other duties as might be required within the remit and responsibilities of the post.