Well established company is seeking a Business Intelligence support analyst / technical support analyst / technical support engineer based in London. This is a fantastic opportunity for an experienced BI support analyst to demonstrate their skills & knowledge and be an integral part of the team in this forward thinking organisation. You will be responsible for ensuring requests & any occurrences are adhered to, providing second line support and will have exposure to developing the business through testing. This opportunity is perfect for an individual who is motivated by Business Intelligence and IT and is looking to pursue their career in a fantastic, and credible company.

Skills and Experiences:

-) Experienced Business Intelligence support analyst, technical support analyst, technical support engineer or similar

-) Experience within the Business Intelligence field, including Business Objects, Tableau and ServiceNow.

-) Expert knowledge of SQL, Python and Power BI is nice to have

-) ITIL Certified strongly desired

-) Experience of providing support up to level two, working alongside SLA's

-) Experience with managing requests and incidents with evidence of resolution & managing technical issues

-) Expertise in managing documentation surrounding technical support & managing data analysis

If this sounds like you - send your CV NOW!