This is a client facing Investor Services associate role. The role holder will be responsible for the processing of all investor activities in line with relevant fund prospectus and AML regulations. They will provide an end to end service ensuring an efficient and responsive service to clients and investors whilst following internal policies and procedures.

This role is a maternity cover for 10 months.

Responsibilities:

• Day to day processing of Investor Subscriptions to ensure quick and effective transaction processing
• Review of documentation received from investors and input of new trade details into system.
• Review and processing of all AML documentation.
• Confirm the client trade through acknowledgement letters and sending contract note when trade complete.
• Processing of Investor Redemptions to ensure quick and effective transaction processing
• Review of documentation received from Investors.
• Apply the rules of the fund guidelines - authorised signatories, correct back account details, correct notice period given
• Send final contact notes to the Investor and ensuring transfer of money to the appropriate account.
• Process transfers and switches in accordance with internal and the fund guidelines.
• Daily interaction with clients on all investment activity ensuring effective and clear communication at all times.
• Review of all investment activity on the system ensuring accurate and complete details have been entered onto the system.
• Prepare and distribute monthly investor statements and reports in accordance with investor instructions.
• Working with the Supervisor on enhancement to systems and processes helping to provide enhanced solutions to Investors.
• Administer all processing in line with internal procedure and controls ensuring a risk adverse environment.
• Participate in department wide training efforts - actively attend all required training courses and provide feedback.