IT Trainer - Legal Industry experience essential - £48k

Key Responsibilities

• Providing weekly induction training for all new joiners across all departments including PAs, Partners, Lawyers and Business Services staff.
• Delivery of large seminar presentations and launch sessions, classroom and remote training.
• Delivery of relevant 1-1, workshop and classroom training, to PAs, Partners, Lawyers and Business Services staff.
• Raising the awareness and promoting the use of existing tools.
• Regular floor walking and post training support, taking ownership of user issues, finding solutions and feeding them back to users.
• Providing advanced training to IT Staff to create a team of experts in key desktop applications.
• Reviewing and revising training based on Helpdesk calls to target common issues.
• Producing a range of training materials, quick reference guides and training outlines.
• Completing and maintaining all training administration, including booking rooms, equipment, scheduling training and maintaining training records and reports.
• Updating and maintaining training material on the firm-wide intranet.

Key Skills & Experience

• Legal firm training experience essential, familiar with the full training life cycle from training needs through to delivery.
• Exposure to the use and administration of a Learning Management System.
• Comprehensive experience of Office 2010/Windows10/FileSite 8.5 integration.
• Knowledge of time recording systems, preferably Carpe Diem.
• Excellent communication skills with a desire to educate and increase awareness.
• Experience of developing and administering training using a cross section of training methods.
• Experience in producing high quality training materials, through a variety of media.
• Excellent organisation, coordination and administration skills.
• Focus on the provision of excellent client service at all times.
• Excellent team ethos, able to work independently.
• Previous knowledge or experience of implementing a programme aligned to LTC4.

This is an urgent requirement for an exciting well-renowned Global Legal Firm, so please send your CV to Alex Simmons for immediate consideration.